If you have more than 5 users, you could probably benefit from one of ACS’s Service plans. We essentially become your IT department. We will always be a call or a click away from getting you back to your daily responsibilities. We have the expertise to properly configure your network and computer systems to minimize downtime. Preventative maintenance goes a long way in keeping you and your employees productive. Call us today to learn more about our service plans and how they may benefit your company.
Our prepackaged Service plans give you service at discounted rates. Beyond these standard packages, we can customize a service plan to fit your business. We also offer blocks of support hours that never expire. Call us today to learn more about our service plans and how they may benefit your company.
Top 5 Benefits of an ACS Service plan
- Discounted Service Rates
- Guaranteed response times
- Easy “always available” access to our technicians
- Piece of mind knowing you have a partner ready to help with any technology issue that arises
- Increased productivity and reduced downtime
Our support plans:
| Plan Type | Essential |
Advanced |
Elite |
| Ideal for businesses with | 1 to 5 Users
1 Server |
5 to 10 Users
Multiple Servers |
10 to 20 Users
Multiple Servers |
| Helpdesk Services |  |
|
|
| Workstation Maintenance | |
|
|
| IT Consulting | |
|
|
| Productivity Software Support (MS Office, Adobe, etc) | |
|
|
| Prioritized response to all issues | |
|
|
| Network Documenation | |
|
|
| IT Project Management (Copiers, Cell Phones, Data & Voice Services, etc.) | |
|
|
| Hardware Inventory | |
|
|
| 1 hr response to network down emergencies | |
||
| Scheduled weekly site visits | |
