Category Archives: Blog

The Business Owner’s Guide to IT Support in Wilmington: 6 Things You Need to Know
Posted on Author Robbie Garner Categories Blog, Consultancy, Cyber Data, Security

The Business Owner’s Guide to IT Support in Wilmington: 6 Things You Need to Know

Why IT Support Matters for Your Wilmington Business

In today’s fast-paced, technology-driven world, reliable IT support isn’t just a convenience—it’s essential. Whether you’re a small startup or a growing enterprise, dependable IT services make the difference between thriving and falling behind. For business owners in Wilmington, having a solid IT support strategy ensures your systems run smoothly and securely, helping you stay competitive and productive.

From cybersecurity threats to system downtime and hardware issues, managing IT infrastructure can quickly become overwhelming—especially if technology isn’t your strong suit. That’s why finding the right IT support in Wilmington is crucial. In this guide, we cover what IT support includes, common tech challenges, and how managed IT services can help your business stay ahead.

What Is IT Support?

IT support covers a broad range of services to keep your business technology operating effectively. It goes beyond just fixing problems—modern IT support helps businesses grow through proactive, secure, and optimized solutions:

Common IT Challenges Businesses Face

1. Unexpected Downtime

System outages or slow performance cost businesses time and money. Causes may include hardware failures, power loss, or poor network connectivity.

2. Cybersecurity Threats

Ransomware, phishing, and malware attacks are on the rise. Without strong protection, your company could face data loss, compliance issues, and reputation damage.

3. Limited In-House IT Expertise

Many businesses lack a dedicated IT team. This can lead to missed updates, prolonged issues, and security vulnerabilities that leave your business exposed.

4. Scaling Challenges

As you grow, outdated systems may limit efficiency. Scalable IT solutions are necessary to support business expansion and productivity.

5. Vendor Management

Managing multiple tech vendors can cause confusion and delays. An IT provider can streamline communication and reduce unnecessary costs.

6. Regulatory Compliance

Industries like healthcare and finance face strict compliance rules. Noncompliance risks fines and legal consequences.

Why Wilmington Businesses Need Managed IT Services

What Are Managed IT Services?

Managed IT services involve outsourcing your technology management to a provider who handles everything from maintenance to advanced cybersecurity. You focus on your business—they handle the tech.

Benefits of Managed IT Support:

  • Proactive Monitoring: Preventing issues before they cause downtime.
  • Enhanced Security: Regular updates, threat detection, and incident response.
  • Expert Support: Access to experienced professionals ready to troubleshoot and guide.
  • Scalable Solutions: Technology that grows with your business needs.
  • Vendor Coordination: A single point of contact for managing all your tech services.
  • Predictable Costs: Avoiding unexpected IT expenses with flat-rate plans.

How ACS Helps Wilmington Businesses

Atlantic Computer Services provides full-service IT support in Wilmington, customized for your specific business goals. Services include:

  • Hardware and Software Maintenance
  • Cybersecurity and Employee Training
  • Cloud Migrations and Remote Work Support
  • VoIP Solutions and Network Management
  • Automated Maintenance and License Renewals

Why Choose ACS?

  • Nearly 30 Years of Experience: Proven solutions backed by deep industry knowledge.
  • Transparent Service: Clear invoicing, task tracking, and no surprise charges.
  • Dedicated Support: We treat your business like our own.

Getting Started

  1. Book a Free Consultation: Discuss your tech needs with our experts.
  2. Get a Custom Plan: Receive a strategy tailored to your goals.
  3. Focus on Growth: Let ACS manage your IT while you build your business.

Final Thoughts

Don’t let IT challenges slow your success. Partner with ACS for reliable business IT support in Wilmington and enjoy greater security, productivity, and peace of mind.


Spring Clean your Computer Network with ACS
Posted on Author Robbie Garner Categories Blog, Consultancy

Spring-Clean Your Computer Network



Spring is finally here, which means it’s time to spring clean your business IT systems. While you’re busy decluttering your office and organizing files, don’t forget your IT deserves a refresh too. A digital spring-clean can uncover inefficiencies, strengthen cybersecurity, and improve overall performance. This helps your business reduce costly downtime and stay focused on growth without tech distractions.

Where should you start? Of course, the usual “delete old files and update your software” advice is important, but today we’re sharing five practical strategies to truly optimize your business IT environment.

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IT Security
Posted on Author Robbie Garner Categories Blog, Consultancy, Security

How IT Security Experts Protect Your Business from Ransomware Attacks

Picture this: You arrive at work one morning, boot up your computer, and face a chilling message – your business data is locked, and cybercriminals demand thousands in cryptocurrency to release it. This nightmare scenario has become reality for countless businesses worldwide, with ransomware attacks surging at an alarming rate.

In 2023, ransomware attacks have evolved into sophisticated operations that can cripple businesses within minutes. These attacks don’t just encrypt your data – they can:

  • Halt business operations
  • Compromise sensitive customer information
  • Damage your company’s reputation
  • Result in substantial financial losses

Think your business is too small to be targeted? Think again. Cybercriminals are increasingly setting their sights on businesses of all sizes, knowing many lack robust security measures.

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Two business professionals collaborate on IT strategy, reviewing notes and discussing managed IT solutions at a modern office workspace.
Posted on Author Robbie Garner Categories Blog, Consultancy

Why Hiring an IT Company Before Launching Your Business is a Smart Move

Hire an IT Company Before Starting Your Business: 3 Reasons Why It Matters

Starting a business comes with countless decisions—from choosing the right location to hiring your first employees. However, one of the most crucial decisions that often gets overlooked is whether to hire an IT company before starting your business.

How you structure your technology from day one can impact productivity, security, and long-term success.

Having an IT company on board from the beginning ensures your business is built on a strong, scalable foundation, preventing costly mistakes down the road. Here’s why partnering with an IT provider early is one of the smartest moves you can make.

Why Hiring an IT Company Before Starting Your Business Saves Time and Money

Many new businesses take a “figure it out later” approach to IT, often leading to costly mistakes and inefficiencies. Without proper planning, you may:

  • Overspend on unnecessary hardware or software.
  • Choose systems that don’t scale, leading to expensive replacements later.
  • Overlook security risks, making your business vulnerable from day one.

An experienced IT company helps plan your infrastructure from the ground up, ensuring you invest in the right tools, software, and security measures that grow with your business—saving time and money in the long run.

When you hire an IT company before starting your business, you avoid overspending on tools that won’t scale.

Expert Guidance on Structure, Layout, and Purchases

Your IT setup should be tailored to how your business operates. An IT company works with you to design a system that supports:

  • Office Layout & Network Infrastructure – Ensuring optimal placement of routers, servers, and workstations for efficiency and security.
  • Device & Software Selection – Helping you choose the best computers, cloud solutions, and security tools for your specific needs.
  • Scalability & Remote Access – Setting up systems that allow your business to expand seamlessly and support remote work if needed.

By planning before you open your doors, you’ll avoid IT headaches that could slow down operations as your business grows.

Starting strong with the right tech setup is easier when you hire an IT company before starting your business.

Cybersecurity & Compliance from Day One

Cybersecurity isn’t something to think about after your business is up and running—it should be a priority from the start. A data breach early on can be devastating, leading to financial loss, legal issues, and reputational damage.

An IT company will:

  • Implement cybersecurity protections to safeguard sensitive customer and business data.
  • Ensure compliance with industry regulations (HIPAA, PCI, etc.) if your business handles financial or personal information.
  • Train employees on security best practices to prevent internal risks.

With the right security measures from day one, your business will be protected against cyber threats and costly breaches.

Take the Next Step: Set Your Business Up for Success

Technology is the backbone of modern business. By partnering with an IT company from the start, you’ll avoid unnecessary costs, streamline operations, and protect your business from security risks.

According to Forbes, businesses that ignore IT planning often face costly consequences later.

At ACS, we help new businesses in Wilmington, NC, and beyond build IT systems that support long-term success. Whether you need help choosing the right technology, setting up secure networks, or planning for future growth, we’re here to help.

TAKE THE NEXT STEP

Dropbox Suffers Major Breach in Phishing Attack. A 3D digital cube with a glowing cloud storage icon, representing secure cloud computing solutions.
Posted on Author Atlantic Computer Services Categories Blog

Dropbox Suffers Major Breach in Phishing Attack

It’s no secret that cyber attacks are on the rise, and that no company is immune to them. Dropbox, a cloud storage company, was the lastest victim when their GitHub account was compromised. This allowed attackers access to 130 code repositories, which contained sensitive data.

Dropbox was notified of a potential breach on October 14th from GitHub, who observed suspicious activity coming from the account starting one day earlier.

On Tuesday, November 1, 2022, Dropbox released an announcement that said, “our investigation has found that the code accessed by this threat actor contained some credentials—primarily, API keys—used by Dropbox developers.”

The data contains the names and email addresses of a few thousand Dropbox employees, current customers, past customers, sales leads, and vendors.

A successful email phishing campaign, targeting Dropbox employees and pretending to be from CircleCI (a continuous integration and delivery platform), has been attributed to a recent data breach. The emails directed the victims to a landing page where they were asked to enter their GitHub credentials.

Dropbox states that the hackers did not manage to get access to customers’ accounts, passwords, or payment information. In addition, none of Dropbox’s core apps or infrastructure were compromised. As a result of this attack, Dropbox is taking further steps to secure its environment by using WebAuthn and hardware tokens or biometrics.

It was almost immediately after the compromise that GitHub detected the exfiltration of content from private repositories. The threat actors used VPNs and proxy services to make it more difficult to trace and identify them.

The Dropbox security breach is just one example of how even big companies are susceptible to damage by sophisticated cyber attacks. But while Dropbox was quickly mitigate the damage caused by the attack, it’s a reminder to all businesses that they’re always vulnerable to these kinds of threats. Therefore, it’s important for employers educate their staff on how identify potential cyberattacks.

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