Co-Managed IT Services

Is your IT team overwhelmed?

Your IT team is overloaded, putting out fires, missing deadlines, and buried in support tickets. There’s no time for strategy, and frustration is rising.

We get it—they’re not failing; they’re just stretched too thin. That’s where co-managed IT comes in.

ACS fills the gaps with project support, specialized expertise, or extra capacity—helping the internal team move forward without burnout or the cost of hiring more staff.

Fill the Gaps Without Hiring

Expert support without expanding your team.

Clear the Backlog with a Trusted Partner

Knock out tickets and projects—together.

Offload Risk and Regain Focus

Take pressure off the team with trusted backup.
Extend the IT team with a partner that thinks strategically, works collaboratively, and delivers real results.
A team of IT professionals collaborates in a modern office, strategizing technology solutions for business efficiency.

We Support. We Strengthen. We Simplify.

ACS provides the expert support teams need to stay focused, confident, and in control, without being overworked or overwhelmed.

I need to take the pressure off my internal IT team.

Why Wilmington Businesses Choose ACS for Co-managed IT Support

More Expertise, Less Overhead
Access a full bench of specialists without hiring more full-time staff.

Security and Stability
Reduce risk with proactive support, monitoring, and alignment with best practices.

Flexible, Custom Support
Whether for ongoing collaboration or short-term needs, ACS plugs in where it’s needed most.

True Partnership
ACS works with internal teams—not around them—to get things done faster and better.

I want a dependable IT partner that works with my team.

What Co-Managed IT Looks Like

  • Expert help tackling IT projects and system upgrades
  • Support with things like cybersecurity, compliance, or cloud tools
  • An extra set of hands when the team is swamped
  • Backup when someone’s out or things get especially busy
  • Someone to fill in the gap between hires
A close-up of four hands interlocked, symbolizing teamwork and strong IT partnerships for business success.
IT professionals collaborating in an office, troubleshooting systems and optimizing business technology solutions.

It’s support where it’s needed—without the overhead.

Who Our Co-managed IT Helps

IT Managers
Stay focused on strategy while ACS supports projects and closes skill gaps.

Executives
Scale smarter and faster with a proven support partner.

Growing Companies
Avoid burnout, reduce risk, and maintain momentum with added IT strength.

Getting Started is Simple

1. Book a Free Consultation

2. Get a Custom Co-Managed IT Plan

3. Empower the IT team to do more with less stress

I need flexible support to fill IT gaps.

Trusted by These Industries That Depend on Fast, Expert Support to Strengthen Their IT Team

Healthcare
Support for patching, updates, and maintenance—freeing the team to focus on clinical systems and compliance.

Law Firms
Assistance with file security, user support, and system upkeep to reduce risk and maintain productivity.

Manufacturing
Monitoring, vendor coordination, and troubleshooting that keep production on track and downtime low.

Nonprofits
Help with tickets, device updates, and user support so staff can stay focused on the mission.

Finance & Insurance
Support for compliance, MFA rollouts, and system stability—without overloading internal resources.

Education
Device management, connectivity support, and overflow help keep classrooms and campuses connected.

I want co-managed IT that actually helps my team.

Why ACS?

With ACS, organizations gain a partner, not just a provider. Founder Robbie Garner leads a people-first culture that values responsiveness, results, and strong collaboration. The ACS team shows up with a purpose—to help internal IT succeed.

FAQs: Co-Managed IT Services

What is co-managed IT?

It’s a shared support model in which ACS works alongside in-house IT to fill gaps, provide expertise, or increase capacity without replacing anyone.

Should I consider supplemental IT support?

Any organization with an overloaded internal team, facing skill gaps, or trying to do more without adding staff should consider co-managed IT.

How does ACS work alongside the internal IT team?

ACS integrates seamlessly, working on projects, getting through piled-up tickets, managing specific functions, or being available as needed. The internal team stays in control while ACS fills in where it matters.

What types of projects can ACS help with?

Infrastructure upgrades, cloud migrations, cybersecurity initiatives, compliance readiness, vendor transitions, and more.

Can supplemental IT services help during staff turnover or IT transitions?

Yes. ACS provides dependable support during transitions, staff changes, or extended leave, ensuring continuity without disruption.

What’s the difference between co-managed IT services and fully managed IT services?

Supplemental (co-managed) services support internal IT teams. Fully managed IT means ACS handles all IT functions as the organization’s primary provider.

How do I know if supplemental IT support is right for my business?

If internal IT constantly puts out fires, delays projects, or falls behind, ACS can help offload that pressure and get things back on track.

Will ACS take over our systems?

No. ACS collaborates with internal teams, following their lead and respecting existing systems.

Can ACS help with just one project?

Yes. Support can be short-term or ongoing—whatever the situation calls for.

What types of companies use co-managed IT?

Organizations in healthcare, law, education, finance, manufacturing, and nonprofits—all with small—to mid-sized internal teams—trust ACS to extend their IT capabilities.

Ready to Strengthen Internal IT?

Let ACS help the team stay focused, reduce burnout, and keep the business moving.

I’m ready to strengthen internal IT without hiring more staff.