Managed IT Services

What Makes ACS the Best Company to Manage Your IT Services?

1. Customized Solutions

No two businesses are alike, so we create solutions tailored to your needs, size, and budget. Whether you’re a small business in Wilmington or a larger company with multiple locations, we’ll build a package that works for you.

2. Stability & Productivity

Stop worrying about network failures or unexpected downtime. Our managed services include 24/7 monitoring to prevent issues before they become major problems. And if something goes wrong—whether it’s a server failure or a network outage—you won’t have to worry about unexpected costs. Our flat-rate fee covers everything, so you can focus on running your business without surprises.

3. Peace of Mind

Handing off IT responsibilities to a trustworthy partner means you can stop stressing about things like cybersecurity or system failures. With ACS, you’ll always have someone to call, no matter the time or day. We’re always available when you need us.

4. More Time to Focus on Your Business

Remember all the time you spent worrying about data breaches, downtime, or IT problems? With ACS handling those responsibilities, you’ll get that time back. Now, you can focus on growing your business while we care for the tech.

Business IT experts analyze data and develop strategic technology solutions for cybersecurity and network security.

IT Problems We Solve for Wilmington Businesses

IT issues shouldn’t hold your business back. Here’s what ACS helps you avoid:

  • Downtime: Constant system crashes, slow performance, and frustrated employees cost your business time and money. We eliminate downtime with proactive maintenance and real-time monitoring.
  • Security Threats: Hacking, ransomware, and compliance failures are real risks. Our managed cybersecurity services keep your systems safe and your business compliant.
  • Outdated Technology: Whether slow systems or legacy software, we modernize your IT infrastructure so your business can scale without constraints.
  • Overloaded In-House IT Teams: Do you have an internal IT team? We support them by taking care of routine tasks and offering expertise in areas they may not cover, like strategic planning and cloud migrations.
Reliable & Responsive IT Solution. ACS team presenting IT analytics in a collaborative meeting, demonstrating responsive IT solutions and technology management.

The ACS Difference

When you work with ACS, you’re choosing an IT support and services company that focuses on results, trust, and long-term partnerships.

Here’s what you’ll experience when working with us:

  • Less Downtime: Our proactive approach means fewer interruptions and more productivity.
  • Happier Employees: No more complaints about slow
    systems—your team can focus on getting their work done.
  • Improved Security: Your data stays safe, and your business stays compliant.
  • Trustworthy Support: With direct access to knowledgeable professionals, you’ll always know your IT is in good hands.
  • Straightforward advice — if you don’t need something, we’ll tell you.
  • Custom solutions designed to meet your exact needs.

Why Our Clients Trust ACS to Manage their IT Services

Many of our clients come to us after being let down by other providers. They were tired of slow response times, rigid processes, and impersonal service. Here’s what they say after working with us:


Feature ACS Other IT Support Companies
Response Time Fast, personal, local support Slow, layered, impersonal
Proactive Monitoring
Always watching and preventing issues Reactive, only responds when it breaks
Cybersecurity & Compliance Built-in protection and guidance Basic or optional add-on services
Strategic IT Planning Long-term IT strategy and budgeting No long-term planning
Team Approach Friendly, respectful, and easy to work with Cold and impersonal

Our Process: How We Deliver Stress-Free IT

Getting started with ACS is easy. Here’s how it works:
1. Book a Discovery Call: We’ll discuss your IT needs and challenges.
2. Receive a Custom Plan: Based on your goals, we’ll create a tailored solution that fits your business.
3. Experience Worry-Free IT: Let us handle the tech while you focus on growing your business.

Here’s What Business Leaders Say About ACS

Ready to Solve Your IT Problems for Good?

Don’t waste any more time searching for IT support companies near you. With ACS, you get a reliable partner who delivers efficient solutions, proactive support, and peace of mind.

Two business professionals collaborate on IT strategy, reviewing notes and discussing managed IT solutions at a modern office workspace.

Frequently Asked Questions

What’s included in ACS’s Managed IT Services?

Our managed services include round-the-clock monitoring, proactive maintenance, helpdesk support, cybersecurity, data backup and recovery, and IT strategy planning.

How much do your services cost?

Most of our clients pay $125–$150 per device per month. We also offer project-based pricing for one-time needs.

Can you work with my in-house IT team?

Yes! We often partner with internal IT teams, providing additional support, expertise, and resources where needed.

What areas do you serve?

While ACS offers IT services in Wilmington, NC, we proudly serve businesses in Wrightsville Beach, Carolina Beach, Leland, Hampstead, Ogden, and Downtown Wilmington. Have a remote team? No problem—we provide remote IT support to businesses wherever they work.

Efficient, Trusted IT Support Without the Hassle

At ACS, we understand that technology should be an asset, not a source of frustration. That’s why we offer comprehensive managed IT services for businesses in Wilmington, NC, Wrightsville Beach, Carolina Beach, and beyond. We’re not just here to fix what’s broken—we’re your trusted partner, providing efficient, effective IT solutions and peace of mind through proactive management, cybersecurity, and strategic IT planning.

Our goal is simple: Keep your business running smoothly. We act as your IT department, handling everything from major upgrades to daily tasks to keep you free of recurring problems, security risks, and downtime so your team can focus on what they do best.

Let ACS handle your IT so you can focus on running your business