If you’re dealing with IT disruptions or slow responses from your current IT provider, you’re not alone. Many Wilmington business owners feel frustrated, losing time and money while waiting for someone to fix the same issues over and over. Too often, IT companies are slow to respond and quick to nickel-and-dime you, leaving you without the trusted support your business needs.
You deserve better.
ACS gives you the IT partnership you’ve always wanted—smart, reliable, and built for your business.
At Atlantic Computer Services, we partner with your business to plan for growth, manage your technology, and protect your systems—eliminating IT frustration so you can focus on what you do best.
Managed IT means we take full responsibility for your technology—monitoring, maintaining, securing, and supporting your systems for one predictable monthly fee. You won’t be stuck chasing down support or wondering what your next invoice will look like.
No stress. No surprises. Just reliable technology, backed by a local team that genuinely cares.
Fast, Friendly Support
Help in under 15 minutes—no call center, no runaround.
Stop Recurring Problems
We prevent issues before they disrupt your business.
Predictable IT Costs
Flat-rate pricing with no surprise charges.
Cybersecurity Solutions
Protect your business and meet compliance with layered security.
IT Support That Grows With You
Scale confidently with systems that grow as you do.
I want tech support that’s local, reliable, and easy to work with.
Fast, Friendly Support
Help in under 15 minutes.
Predictable Costs
One flat monthly rate.
Proactive Protection
We prevent problems before they start.
Business Owners
Looking to reduce IT costs and avoid downtime
IT Managers
Overwhelmed by maintenance or complex projects
HR Teams
Frustrated by employee complaints and slow IT support
Downtime, compliance violations, and security breaches aren’t just tech issues—they’re business risks. ACS delivers industry-specific IT solutions that protect your operations and your reputation.
Healthcare
Stay HIPAA compliant, protect patient data, and keep systems running without distractions.
Legal
Avoid disruptions, safeguard confidential files, and protect your reputation.
Manufacturing
Keep production on track with reliable systems and minimal downtime.
Non-Profits
Stretch your budget with dependable IT that helps you serve more, stress less.
Finance
Stop worrying about audits and data breaches. Get secure, compliant systems that protect client data and trust.
Education
When technology fails, learning stops. We keep classrooms connected so teachers can teach and students stay engaged.
I’m ready for IT that protects my work, my team, and my reputation.
Case Study: Seamless IT Integration for Tritech Forensics’ Acquisitions
Client: Tritech Forensics
Industry: Law Enforcement & Forensic Technology
When Tritech Forensics rapidly acquired two companies, they were faced with a complex challenge: merge three distinct IT environments without disrupting operations. Each acquisition came with its own Microsoft 365 tenant, fragmented systems, and urgent integration needs.
They turned to ACS for help.
The Challenge
Tritech needed a trusted partner to assess the technology landscape, coordinate multiple teams, and unify everything into one secure, efficient system—fast. Collaboration was difficult, IT management was siloed, and downtime wasn’t an option.
The Solution
ACS led the integration effort with a clear plan and strong communication. We worked side-by-side with internal IT staff and third-party providers to:
The Outcome
Tritech Forensics emerged with a unified IT environment that delivered:
“ACS was able to provide the expertise, talent, and resources that our company simply didn’t have adequate coverage in. By partnering with ACS, we were able to accomplish the objectives—when without them, we’d still be struggling today.”
— Mike Willison, Vice President of Operations
This is what it looks like when your IT partner helps you grow, not hold you back.
With ACS managing your IT, you gain a trusted partner that delivers fast response times, industry-leading tools, and the strategic insight to keep your operations moving forward. You focus on growing your business—we’ll handle the tech.
I want predictable pricing, stronger security, and support I can count on.
1. Book a Free Consultation
2. Get a Customized Managed IT Plan
3. Stop dealing with slow support, surprise costs, and recurring IT issues
I’m ready to stop wasting time on IT problems.
What are managed IT services?
Managed IT services mean ACS takes full responsibility for maintaining, monitoring, and supporting your IT systems for one flat monthly fee. You don’t have to worry about surprise costs or downtime.
How will my business benefit from ACS’s managed IT services?
You’ll experience fewer disruptions, better performance, stronger security, and faster support—freeing up your team to focus on their work.
Can ACS support our industry-specific software?
Yes. We work directly with your software vendors to support updates, troubleshoot issues, and ensure compatibility.
What if we already have an IT person on staff?
We offer co-managed IT services that complement your internal team. Let us handle the day-to-day tasks or provide support for larger projects, so your IT manager can focus on strategy.
Is it hard to switch from our current IT provider?
Not at all. We make the transition seamless and handle everything behind the scenes to avoid any downtime or confusion.
How fast is your support?
Our average response time is under 15 minutes. Most tickets are resolved in three hours or less.
Do you offer cybersecurity protection?
Absolutely. We implement layered security including antivirus, firewalls, remote monitoring, encryption, backup, and employee awareness training to keep your business protected.
What types of businesses do you support?
We work with small to mid-sized businesses across Wilmington and eastern North Carolina in industries like healthcare, law, finance, manufacturing, education, nonprofits, and government.