1. Customized Solutions
No two businesses are alike, so we create solutions tailored to your needs, size, and budget. Whether you’re a small business in Wilmington or a larger company with multiple locations, we’ll build a package that works for you.
2. Stability & Productivity
Stop worrying about network failures or unexpected downtime. Our managed services include 24/7 monitoring to prevent issues before they become major problems. And if something goes wrong—whether it’s a server failure or a network outage—you won’t have to worry about unexpected costs. Our flat-rate fee covers everything, so you can focus on running your business without surprises.
3. Peace of Mind
Handing off IT responsibilities to a trustworthy partner means you can stop stressing about things like cybersecurity or system failures. With ACS, you’ll always have someone to call, no matter the time or day. We’re always available when you need us.
4. More Time to Focus on Your Business
Remember all the time you spent worrying about data breaches, downtime, or IT problems? With ACS handling those responsibilities, you’ll get that time back. Now, you can focus on growing your business while we care for the tech.

When you work with ACS, you’re choosing an IT support and services company that focuses on results, trust, and long-term partnerships.
Here’s what you’ll experience when working with us:
Feature | ACS | Other IT Support Companies |
---|---|---|
Response Time | Fast, personal, local support | Slow, layered, impersonal |
Proactive Monitoring
|
Always watching and preventing issues | Reactive, only responds when it breaks |
Cybersecurity & Compliance | Built-in protection and guidance | Basic or optional add-on services |
Strategic IT Planning | Long-term IT strategy and budgeting | No long-term planning |
Team Approach | Friendly, respectful, and easy to work with | Cold and impersonal |
Getting started with ACS is easy. Here’s how it works:
1. Book a Discovery Call: We’ll discuss your IT needs and challenges.
2. Receive a Custom Plan: Based on your goals, we’ll create a tailored solution that fits your business.
3. Experience Worry-Free IT: Let us handle the tech while you focus on growing your business.
ACS has been an absolute game-changer for me and my company. Since they started managing our IT, the single biggest benefit has been the freedom to focus on tasks that truly add value to our clients and organization. As someone whose strengths and passions lie outside of IT management, I was left struggling to handle it on my own. However, with ACS taking charge, I now have the time and peace of mind to invest my efforts where they are most impactful. The ACS team are complete rockstars at what they do!
To anyone on the fence about choosing ACS as their IT firm, my advice is simple: stop procrastinating! Engaging ACS to handle all your IT-related concerns will free up your time to focus on growing your business. Installing a new printer may not earn you brownie points, but crushing your organization's goals with the time you save by not being your own internal IT help desk certainly will.
Since ACS has been managing our IT, the single biggest benefit to me and my company has been the peace of mind it brings. The system is solid, and I can now sleep better at night knowing that our IT infrastructure is in capable hands.
Since ACS has been managing our IT, we've experienced a multitude of benefits that have greatly impacted our company. The single biggest benefit has been the upgrade of our IT equipment, which has made our data more secure and readily accessible. Over the course of six months, ACS has successfully handled various projects, and their tech staff has been nothing short of wonderful to work with.
If you're on the fence about choosing ACS as your IT firm, let me assure you that they prioritize their clients and provide outstanding customer service. From start to finish, they treat us with the utmost care, demonstrating respect, patience, and an eagerness to assist with projects big and small. Their response time is impressive, and their capabilities are top-notch.
Josh responded to my email with in 30 minutes on a day after a Holiday. This issue would have been a really big deal, if not resolved this morning, so his response time was on the money. Thank you, Josh, for putting me high on your priority list today. ACS never lets us down no matter what time of day it is!!!
ACS handles our company IT. Kevin combed through my loaded limping laptop and found the root cause. I was afraid he would have to wipe the entire machine. Thank you for taking the extra time and saving me weeks of software installations.
Great customer service! I had a problem accessing an app & ACS was helpful in working around my schedule and fixed the issue in less than 2 minutes!
My company set up the appointment for me and my tech was great! He was patient and kind during our interaction and was quickly able to get my machine set to the company standards.
Extremely responsive, knowledgeable, and professional. Highly recommend for any and all of your business needs.
Staff is very knowledgeable and helpful in fixing our computer issues. We were unable to remote into QB at the same time and they were able to fix that when we needed it most ... PAYDAY
I've worked with Atlantic Computer Services as a partner and I can say I thoroughly appreciate their staff's unique balance of technical acumen paired with hospitality. Every interaction I've had with the ACS team has been a pleasure.
We have been using Atlantic Computer Services for many years. They are always fast to respond to when we are down. They help us stay proactive. I would recommend them highly to anyone.
CS Team is absolutely helpful in every situation. They answer emails quickly and find solutions to your questions. Josh remotely set up my company laptop and had such patience with the questions he asked me and showed me exactly what to type and where to type those answers. When several problems popped up in the setup, he was knowledgeable in fixing them and in helping me understand what was going on. He even offered to send someone down if we needed to have an in-person setup. He completed it and within the timeframe we we set up. I highly recommend this team!
Josh crushed it for me this morning. Locked out of my Outlook yesterday afternoon and this morning, with no way to access via 2FA. Josh knew exactly what was going on, walked me through all the steps to regain access, and made sure we had all apps back online before we ended the call. Thank you!

What’s included in ACS’s Managed IT Services?
Our managed services include round-the-clock monitoring, proactive maintenance, helpdesk support, cybersecurity, data backup and recovery, and IT strategy planning.
How much do your services cost?
Most of our clients pay $125–$150 per device per month. We also offer project-based pricing for one-time needs.
Can you work with my in-house IT team?
Yes! We often partner with internal IT teams, providing additional support, expertise, and resources where needed.
What areas do you serve?
While ACS offers IT services in Wilmington, NC, we proudly serve businesses in Wrightsville Beach, Carolina Beach, Leland, Hampstead, Ogden, and Downtown Wilmington. Have a remote team? No problem—we provide remote IT support to businesses wherever they work.
At ACS, we understand that technology should be an asset, not a source of frustration. That’s why we offer comprehensive managed IT services for businesses in Wilmington, NC, Wrightsville Beach, Carolina Beach, and beyond. We’re not just here to fix what’s broken—we’re your trusted partner, providing efficient, effective IT solutions and peace of mind through proactive management, cybersecurity, and strategic IT planning.
Our goal is simple: Keep your business running smoothly. We act as your IT department, handling everything from major upgrades to daily tasks to keep you free of recurring problems, security risks, and downtime so your team can focus on what they do best.