Missed calls can mean missed opportunities. If your current phone system isn’t keeping up with the demands of your growing business, it’s time for an upgrade.
With Voice over Internet Protocol (VoIP) from ACS, you can make and receive calls over the internet, giving your business the flexibility and reliability to stay connected with customers.
Whether you’re in the office or on the go, our VoIP solutions ensure that you never miss a sale or a chance to strengthen your relationship with your clients.
1. Flexibility
Take your business calls anywhere—on your laptop, smartphone, or tablet. With VoIP, you’re no longer tied to your desk, making sure you stay available to customers no matter where you are.
2. Increased Capacity
A VoIP system grows with your business. You’ll never experience system overload from too many calls, and expanding your network is easy and seamless as your company scales.
3. Low Cost & Easy Transition
Switching to VoIP is simpler and more affordable than you might think. At ACS, we handle everything from installation to training, ensuring a smooth, worry-free transition. Our team will work with you to find the perfect solution for your business and budget, saving you money in the long run.
4. A Trusted Partner
We don’t just set up your VoIP system and walk away. We’re here to provide ongoing support, answer your questions, and resolve any issues. With ACS, you’ll always have someone you can count on.
Feature | ACS VoIP Services | Traditional Phone Systems |
---|---|---|
Flexibility | Calls on any device, anywhere | Confined to desk phones |
Scalability
|
Easily grows with your business | Limited capacity |
Cost-Effectiveness | Affordable setup and operation | High setup and maintenance costs |
Support | 24/7 availability & assistance | Minimal ongoing support |
With years of experience supporting local businesses in Wilmington, NC, and surrounding areas, ACS is the trusted IT partner for modern communication solutions. Our VoIP systems are designed to:
ACS has been an absolute game-changer for me and my company. Since they started managing our IT, the single biggest benefit has been the freedom to focus on tasks that truly add value to our clients and organization. As someone whose strengths and passions lie outside of IT management, I was left struggling to handle it on my own. However, with ACS taking charge, I now have the time and peace of mind to invest my efforts where they are most impactful. The ACS team are complete rockstars at what they do!
To anyone on the fence about choosing ACS as their IT firm, my advice is simple: stop procrastinating! Engaging ACS to handle all your IT-related concerns will free up your time to focus on growing your business. Installing a new printer may not earn you brownie points, but crushing your organization's goals with the time you save by not being your own internal IT help desk certainly will.
Since ACS has been managing our IT, the single biggest benefit to me and my company has been the peace of mind it brings. The system is solid, and I can now sleep better at night knowing that our IT infrastructure is in capable hands.
Since ACS has been managing our IT, we've experienced a multitude of benefits that have greatly impacted our company. The single biggest benefit has been the upgrade of our IT equipment, which has made our data more secure and readily accessible. Over the course of six months, ACS has successfully handled various projects, and their tech staff has been nothing short of wonderful to work with.
If you're on the fence about choosing ACS as your IT firm, let me assure you that they prioritize their clients and provide outstanding customer service. From start to finish, they treat us with the utmost care, demonstrating respect, patience, and an eagerness to assist with projects big and small. Their response time is impressive, and their capabilities are top-notch.
Josh responded to my email with in 30 minutes on a day after a Holiday. This issue would have been a really big deal, if not resolved this morning, so his response time was on the money. Thank you, Josh, for putting me high on your priority list today. ACS never lets us down no matter what time of day it is!!!
ACS handles our company IT. Kevin combed through my loaded limping laptop and found the root cause. I was afraid he would have to wipe the entire machine. Thank you for taking the extra time and saving me weeks of software installations.
Great customer service! I had a problem accessing an app & ACS was helpful in working around my schedule and fixed the issue in less than 2 minutes!
My company set up the appointment for me and my tech was great! He was patient and kind during our interaction and was quickly able to get my machine set to the company standards.
Extremely responsive, knowledgeable, and professional. Highly recommend for any and all of your business needs.
Staff is very knowledgeable and helpful in fixing our computer issues. We were unable to remote into QB at the same time and they were able to fix that when we needed it most ... PAYDAY
I've worked with Atlantic Computer Services as a partner and I can say I thoroughly appreciate their staff's unique balance of technical acumen paired with hospitality. Every interaction I've had with the ACS team has been a pleasure.
We have been using Atlantic Computer Services for many years. They are always fast to respond to when we are down. They help us stay proactive. I would recommend them highly to anyone.
CS Team is absolutely helpful in every situation. They answer emails quickly and find solutions to your questions. Josh remotely set up my company laptop and had such patience with the questions he asked me and showed me exactly what to type and where to type those answers. When several problems popped up in the setup, he was knowledgeable in fixing them and in helping me understand what was going on. He even offered to send someone down if we needed to have an in-person setup. He completed it and within the timeframe we we set up. I highly recommend this team!
Josh crushed it for me this morning. Locked out of my Outlook yesterday afternoon and this morning, with no way to access via 2FA. Josh knew exactly what was going on, walked me through all the steps to regain access, and made sure we had all apps back online before we ended the call. Thank you!

What is VoIP?
VoIP (Voice over Internet Protocol) is a system that allows you to make and receive phone calls over the Internet instead of using traditional phone lines.
Is switching to VoIP expensive?
Not at all! VoIP systems are affordable to set up and operate, often costing less than traditional phone systems.
Can VoIP handle a growing business?
Absolutely. VoIP systems are scalable, making it easy to expand as your business grows.
What happens if we need help with our system?
ACS provides ongoing support and assistance to ensure your VoIP system runs smoothly.