As your business grows, so does your IT team’s workload. Juggling daily tasks and major projects can leave them stretched thin, increasing the risk of downtime and security threats. That’s where ACS’s Co-Managed IT Services step in.
We don’t replace your IT team—we strengthen it. From high-level strategy to routine support, we act as an extension of your team, keeping your business secure and running smoothly.

1. Added Expertise
Hiring an additional full-time IT professional can be expensive—and may not cover all your needs. With ACS, you get an entire team of specialists for the same price. Our experts bring deep knowledge across a range of technologies, ensuring your IT team has access to the right skills when they need them.
2. Increased Capabilities
Partnering with ACS opens up new possibilities for your business. We help you implement more expansive, secure systems to support growth without increasing risk. From complex upgrades to cloud solutions, we provide the tools your IT team needs to scale confidently.
3. Customized Solutions
No two businesses are alike, so we don’t offer cookie-cutter solutions. Whether you’re in Downtown Wilmington, Wrightsville Beach, or Leland, we tailor our services to fit your specific needs, budget, and goals.
4. Peace of Mind
Your IT team can’t be everywhere at once, but with ACS as your partner, they don’t have to be. We provide round-the-clock support, giving you someone to call whenever issues arise. With ACS, you’ll have peace of mind knowing your systems are covered, day or night.
5. Safeguard Your Business
Your data is critical to your operations, whether financial records, protected health information (PHI), or confidential client data. We ensure your business stays protected with:
- Advanced Cybersecurity Measures: We help your IT team implement robust defenses against cyber threats.
- Data Backup & Recovery: Our off-site backup system ensures that, in the event of a disaster or attack, you can quickly recover critical data and get back to work.
Feature | ACS | Other IT Support Companies |
---|---|---|
Team Expertise | Access to a full team of specialists | Limited expertise from one or two people |
Response Time
|
Fast, personal, local support | Slow, layered, impersonal support |
Customized Solutions | Tailored to your business’s needs | One-size-fits-all services |
Cybersecurity | Built-in protection & compliance | Basic or optional add-ons |
Support Approach | Friendly, collaborative partnership | Overly rigid or controlling |
Ready to relieve your IT team’s workload and safeguard your business? Here’s how to get started:
1. Book a Discovery Call: Tell us about your business and IT challenges.
2. Get a Custom Co-Managed IT Plan: We’ll create a tailored solution that fits your team’s needs.
3. Enjoy Peace of Mind: With ACS as your trusted partner, your IT team can focus on high-priority tasks while we handle the rest.
ACS has been an absolute game-changer for me and my company. Since they started managing our IT, the single biggest benefit has been the freedom to focus on tasks that truly add value to our clients and organization. As someone whose strengths and passions lie outside of IT management, I was left struggling to handle it on my own. However, with ACS taking charge, I now have the time and peace of mind to invest my efforts where they are most impactful. The ACS team are complete rockstars at what they do!
To anyone on the fence about choosing ACS as their IT firm, my advice is simple: stop procrastinating! Engaging ACS to handle all your IT-related concerns will free up your time to focus on growing your business. Installing a new printer may not earn you brownie points, but crushing your organization's goals with the time you save by not being your own internal IT help desk certainly will.
Since ACS has been managing our IT, the single biggest benefit to me and my company has been the peace of mind it brings. The system is solid, and I can now sleep better at night knowing that our IT infrastructure is in capable hands.
Since ACS has been managing our IT, we've experienced a multitude of benefits that have greatly impacted our company. The single biggest benefit has been the upgrade of our IT equipment, which has made our data more secure and readily accessible. Over the course of six months, ACS has successfully handled various projects, and their tech staff has been nothing short of wonderful to work with.
If you're on the fence about choosing ACS as your IT firm, let me assure you that they prioritize their clients and provide outstanding customer service. From start to finish, they treat us with the utmost care, demonstrating respect, patience, and an eagerness to assist with projects big and small. Their response time is impressive, and their capabilities are top-notch.
Josh responded to my email with in 30 minutes on a day after a Holiday. This issue would have been a really big deal, if not resolved this morning, so his response time was on the money. Thank you, Josh, for putting me high on your priority list today. ACS never lets us down no matter what time of day it is!!!
ACS handles our company IT. Kevin combed through my loaded limping laptop and found the root cause. I was afraid he would have to wipe the entire machine. Thank you for taking the extra time and saving me weeks of software installations.
Great customer service! I had a problem accessing an app & ACS was helpful in working around my schedule and fixed the issue in less than 2 minutes!
My company set up the appointment for me and my tech was great! He was patient and kind during our interaction and was quickly able to get my machine set to the company standards.
Extremely responsive, knowledgeable, and professional. Highly recommend for any and all of your business needs.
Staff is very knowledgeable and helpful in fixing our computer issues. We were unable to remote into QB at the same time and they were able to fix that when we needed it most ... PAYDAY
I've worked with Atlantic Computer Services as a partner and I can say I thoroughly appreciate their staff's unique balance of technical acumen paired with hospitality. Every interaction I've had with the ACS team has been a pleasure.
We have been using Atlantic Computer Services for many years. They are always fast to respond to when we are down. They help us stay proactive. I would recommend them highly to anyone.
CS Team is absolutely helpful in every situation. They answer emails quickly and find solutions to your questions. Josh remotely set up my company laptop and had such patience with the questions he asked me and showed me exactly what to type and where to type those answers. When several problems popped up in the setup, he was knowledgeable in fixing them and in helping me understand what was going on. He even offered to send someone down if we needed to have an in-person setup. He completed it and within the timeframe we we set up. I highly recommend this team!
Josh crushed it for me this morning. Locked out of my Outlook yesterday afternoon and this morning, with no way to access via 2FA. Josh knew exactly what was going on, walked me through all the steps to regain access, and made sure we had all apps back online before we ended the call. Thank you!

How does Co-Managed IT work?
With ACS’s Co-Managed IT Services, we work alongside your in-house IT team. We provide additional expertise, handle routine tasks, and support large projects so your team can focus on what matters most.
Do you replace my IT team?
No! Our goal is to support your existing IT team, not replace them. We collaborate with your team to improve overall capabilities and reduce their workload.
How much does it cost?
Our pricing is customized based on your business’s needs. Most clients pay a flat monthly fee, ensuring predictable costs with no surprise charges.
What areas do you serve?
We primarily serve businesses in Wilmington, NC, and nearby areas like Wrightsville Beach, Carolina Beach, and Leland, but we can also provide remote support for businesses outside the region.