Features
Vary
- Pricing based on a 10-user environment. Actual pricing may vary depending on user count, scope, and selected services.
- Ideal for:
- Help Desk Support
- Onsite Support
- Cybersecurity
- 24/7 Monitoring & Alerts
- Backup & Recovery
- Email & Microsoft 365
- IT Strategy & Planning
- Projects & Upgrades
- Compliance Support
- Vendor Management
ACS Essentials
$67
- As low as $67/user
- Small businesses or startups that need basic cybersecurity and minimal IT support.
- Basic remote support as needed during business hours
- Available as needed
- Basic endpoint protection
- Included with automated remediation
- Optional add-on
- License management only
- Annual IT Health Review
- Billed separately
- Not included
- Not included
Recommended
ACS Elevate
$126
- As low as $126/user
- Growing companies that need proactive support, better security, and fewer IT disruptions.
- Unlimited remote support with few exceptions
- Available as needed
- Advanced endpoint protection + identity protection
- Included with automated remediation
- Fully managed + tested backups
- Admin support + basic M365 security
- Simi-Annual IT health review
- Discounted
- Basic recommendations
- Limited
ACS Way
$143
- As low as $143/user
- Businesses ready to fully outsource IT to a trusted partner for complete peace of mind.
- Unlimited support with few exceptions
- Included as needed
- Full-stack security with compliance tools
- Included with automated remediation
- Fully managed + tested backups
- Full M365 management & security
- Quarterly vCIO planning sessions
- Included or prioritized
- Included (HIPAA, NIST, etc.)
- Full 3rd-party vendor coordination
Co-Managed Solutions
ACS Sync
Vary
- Varies based on scope
- Internal IT teams that need expert backup, project support, or help managing day-to-day operations.
- Escalation support + shared ticketing
- Shared project or issue-based onsite
- Shared security responsibility
- Shared dashboard & alerting
- Coordinated with internal team
- Shared M365 admin tools
- Collaborative planning with IT team
- Shared project ownership
- Shared compliance responsibilities
- Available as support extension
Co-Managed Solutions
ACS Custom Fit
Customizable
- Completely customizable
- Organizations with unique environments or compliance needs that require a tailored IT solution.
- Fully defined per client needs
- As scoped
- Customized cybersecurity plan
- Optional or included based on scope
- Customized disaster recovery plan
- Custom M365 strategy & support
- Tailored strategic roadmap
- Fully scoped and customized
- Custom-built compliance alignment
- Optional or included per scope