Schedule Your Support Session – Atlantic Computer Services

FOR ACTIVE ACS CLIENTS

Already an ACS client?

This page is for active ACS managed services clients. Pick a time below — you’ll get a confirmation email, and one of our technicians will be ready to go at the scheduled time. Skip the queue.

Book time with an ACS technician. Choose the first available tech for the fastest slot, or pick a specific technician below.

First Available Technician Fastest — we'll match you with the next open technician.

Prefer a specific technician?

NEW TO ACS

Not yet a client?

Welcome — we’d love to hear about your business. Our team can walk you through what we do and figure out whether we’re a fit. Same care, just a different starting point.

Or call (910) 799-6538 and press 2 to reach our sales team.

What happens after you schedule

  1. You’ll get a confirmation email with the time and a calendar invite.
  2. We’ll send a reminder shortly before your appointment.
  3. A technician will call or connect at the scheduled time.
  4. If you’re locked out or need access help, please be near a working device for the call.

Frequently Asked Questions

I'm not sure if our company has a current support agreement.

Reach out to your ACS account manager, or call our office at (910) 799-6538 and press 2. We'll confirm and point you the right way.

What hours can I schedule?

Standard business hours: Monday through Friday, 7:30 AM to 5:00 PM ET.

What if it's an emergency?

For active outages during business hours, call (910) 799-6538 right away — press 1 to talk with someone now. For after-hours emergencies, call (910) 338-4758.

Can I cancel or reschedule?

Yes — your confirmation email has a link to reschedule. If something comes up last-minute, just call or email and we'll work it out.