Schedule Your Support Session – Atlantic Computer Services

FOR ACTIVE ACS CLIENTS

Already an ACS client?

This page is for active ACS managed services clients. Pick a time below — you’ll get a confirmation email, and one of our technicians will be ready to go at the scheduled time. Skip the queue.

Book time with an ACS technician. Choose first available — remote or onsite — for the fastest slot, or pick a specific technician below.

Prefer a specific technician?

NEW TO ACS

Not yet a client?

Welcome — we’d love to hear about your business. Our team can walk you through what we do and figure out whether we’re a fit. Same care, just a different starting point.

Or call (910) 799-6538 and press 2 to reach our sales team.

What happens after you schedule

  1. You’ll get a confirmation email with the time and a calendar invite.
  2. We’ll send a reminder shortly before your appointment.
  3. A technician will call or connect at the scheduled time.
  4. If you’re locked out or need access help, please be near a working device for the call.

Frequently Asked Questions

I'm not sure if our company has a current support agreement.

Reach out to your ACS account manager, or call our office at (910) 799-6538 and press 2. We'll confirm and point you the right way.

What hours can I schedule?

Standard business hours: Monday through Friday, 7:30 AM to 5:00 PM ET.

What if it's an emergency?

For active outages during business hours, call (910) 799-6538 right away — press 1 to talk with someone now. For after-hours emergencies, call (910) 338-4758.

Can I cancel or reschedule?

Yes — your confirmation email has a link to reschedule. If something comes up last-minute, just call or email and we'll work it out.