Book time with an ACS technician. Choose the first available tech for the fastest slot, or pick a specific technician below.
First Available Technician Fastest — we'll match you with the next open technician.Prefer a specific technician?
- You’ll get a confirmation email with the time and a calendar invite.
- We’ll send a reminder shortly before your appointment.
- A technician will call or connect at the scheduled time.
- If you’re locked out or need access help, please be near a working device for the call.
I'm not sure if our company has a current support agreement.
Reach out to your ACS account manager, or call our office at (910) 799-6538 and press 2. We'll confirm and point you the right way.
What hours can I schedule?
Standard business hours: Monday through Friday, 7:30 AM to 5:00 PM ET.
What if it's an emergency?
For active outages during business hours, call (910) 799-6538 right away — press 1 to talk with someone now. For after-hours emergencies, call (910) 338-4758.
Can I cancel or reschedule?
Yes — your confirmation email has a link to reschedule. If something comes up last-minute, just call or email and we'll work it out.
